As we distance ourselves physically in the coronavirus pandemic, staying connected through video technology has become a big part of the conversation.
Telemedicine servicesbetween2022世界杯巴西阵容patients and providers have been available for nearly 10 years. But the spread ofCOVID-19has now made it easier for more providers and patients to connect.
Shifting in-person appointments to a video visit
桑福德健康中心的患者体验和数字运营高级执行主任詹妮弗·莫里森说:“我们一直在考虑是否要来诊所,或者我们是否可以用不同的方式来做这件事。”2022世界杯巴西阵容“对于很多这样的探访,我们都能给他们切换到视频,在他们家里看他们,同时仍然能够为他们提供高质量、安全的护理。”
“We’ve heard a lot about social distancing. This is one way for us to do that,” saidSanford Health medical oncologist Jonathan Bleeker, M.D.He’s no stranger to this type of care.
“That’s something I’ve been doing for years and something I’m fairly comfortable with,” Dr. Bleeker said.
Lately, he said, it has been a balance trying to determine what’s right for each patient. Many of his are believed to be at a higher risk.
“Patients are scared right now. That uncertainty is very unsettling for all of us. In our world, we have patients that are dealing with a cancer diagnosis, and now this on top of it. Even though it’s not the same as an in-person visit, being able to see a familiar face and hearing a familiar voice, talk about familiar things,” Dr. Bleeker said.
“On the flip side, we want to make sure our patients don’t feel abandoned or lost, right? They really value their regularly scheduled visits with their oncologists to be able to ask questions, check in about symptoms, conversations about plans going forward.”
When in doubt, call to make a plan
“Maybe that plan is to see you via video, or maybe that plan is to see you in the clinic, but we want to cater to your needs and keep you safe,” Morrison said.
And so far, patients like Bob Goettle in Fargo are grateful to have options.
“我认为这是一次很棒的经历,”格特尔说。
When asked if it was his first time trying a video visit, Goettle answered yes. “It was everything I thought it was going to be. Actually, a little better than I thought it was going to be. I was concerned with the quality with video — speed issues.”
Goettle encourages others to give it a try, even if they’re apprehensive about technology.
“I could see a huge advantage to doing this for elderly people if they’re following up on test results, prescription refilled,” he said. “I could see how this could be an amazing, safe tool for them. They’d get what they need out of this.”
在病人和他们的提供者之间提供更多的视频连接已经成为桑福德长期计划的一部分。冠状病毒大流行使这一过程发生得更快一些。
“The overall goal is to see patients in the comfort of their home,” Morrison said. “By these changes and regulations, we’ve actually been able to do that faster.”
Things to keep in mind
- If you’re not sure about your upcoming appointment or you’re looking make an appointment, contact your clinic to determine if it should be in-person or virtual care.
- If you have a high risk of developing more severe symptoms, connect with your provider to determine the best plan to keep you safe.
- Need urgent care for other concerns?Log onto your MySanfordChartor call your provider.
- If you have any questions or concerns, contact your clinic to determine the best plan moving forward for any regularly scheduled visits or changes to your health.
- If your provider determines an in-person visit is best for you, be assured that all clinic facilities are regularly cleaned and sanitized as directed by the CDC.
- ExperiencingCOVID-19 symptomsincluding a fever, shortness of breath or a cough? Log onto theMySanford Chart并填写COVID-19访问表。
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Posted InBehavioral Health,Cancer,Coronavirus,Family Medicine,Internal Medicine,Rural Health,Specialty Care,Virtual Care,Wellness